Author: Dr. Siriporn Tantipoonwinai, President Emeritus of Asia-Pacific International University, Thailand
Leadership was a way of expressing our absolute best as human beings. And using the inner leader that inhabits each one of us not only to uplift out own lives, but also to elevate the lives of all those around us – from our teammates to the customers we are privileged to serve.

Author:Thomas Mansky, MD, Professor and Head of Department of Structural Advancement and Quality Management in Health Care, Technical University of Berlin
Prof. Dr. Mansky introduces the German DRG system and how it is implemented in Germany and how the Chinese healthcare reform could use some of its elements to help improve the Chinese healthcare system.

Author: David Jaimovich, MD, President and Founder of Quality Resources International, former Chief Medical Officer and Vice President of Joint Commission international (JCI)
Errors are common and costly. Systems cause errors.  Errors can be prevented. Safety can be improved. Medication- related adverse events are the single leading cause of injury.

Author: Kenneth Steibel, MD, President of Medical Staff, Teaching Faculty of Michigan State University
What is Disease Management? 1)A system of coordinated health care interventions and communications for populations with conditions in which patients self-care efforts are significant;2)Is concerned with common chronic diseases and the goal of reducing future complications associated with those diseases. Dr. Kenneth Steibel tells more..

Author: Elizabeth L. Aderholdt, President and CEO of Genesys Health System, Hospital-based Physician Listening & Learning Committees
Hospital-based Physician Listening & Learning Committees are formed to improve physician-to-physician communiation, increase alignment with hospital vision and goals, increase operating efficiencies, improve service levels and turnaround times, improve physician and patient satisfaction.